One inbox.
Every number. Every team.
Stop sharing a phone. Stop pasting screenshots. Every message your business gets on WhatsApp lands in Rabtello, where it can be triaged, owned and resolved like a real support ticket.
A real ticketing system, not a glorified chat client.
Every conversation gets a status, an owner, a priority, and an SLA. Your team gets visibility, your customers get faster replies.
Multi-number inbox
Connect every WhatsApp Business number you operate. Filter by number, team, or product line.
Smart routing
Round-robin, skill-based, or rules-based assignment. Watchers, mentions, and reassign with reason.
SLA timers
Per-team SLAs, escalation rules, and breach alerts. Track first-response and resolution time live.
Templates & canned replies
Approve once, reuse everywhere. Personal templates per agent, plus team-wide saved replies.
Internal notes & mentions
Whisper context to teammates without leaving the thread. @-mention and they get notified.
Live analytics
Response times, SLA breaches, agent productivity, CSAT — sliced by team, number, or campaign.
Run support like a real team.
Book a demo and see Rabtello on a real WhatsApp number with your data — no commitment.