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Rabtello
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» Built on the WhatsApp Cloud API

Customer conversations,
organised at scale.

Rabtello turns every WhatsApp number you operate into a shared inbox with tickets, a no-code flow studio, and a developer API — so support, sales and product teams can talk to customers from one place.

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Early access open 14-day pilot Unlimited agents on every plan
Product preview · illustrative data
Built for teams who live on WhatsApp — wherever you sell or support.
D2C Retail ◆ Fintech logistics. EDTECH ▲ Agencies saas/
The product · three pillars

Everything your team needs
to run customer conversations on WhatsApp.

Most CRMs bolt WhatsApp on as an afterthought. Rabtello starts with WhatsApp and treats it like the primary channel it has become — for sales, support, and transactional notifications.

01 / Inbox

Shared inbox & tickets

Every message is a ticket. Route it to the right team, assign owners, set priorities, and track SLAs — without leaving the chat.

RT
Rita Torres 3 Hi! Can I upgrade my plan?
billing priority
AssignedYousef R · Sales
SLAOn track · 1h 12m
  • Multiple WhatsApp numbers, one workspace
  • Round-robin & rules-based routing
  • Internal notes, mentions, watchers
  • SLA timers and breach alerts
Explore the inbox
02 / Flows

No-code flow studio

Build automated journeys — bots, list menus, lead qualification, off-hours auto-replies — visually, and ship them to a number in minutes.

When message contains "hi"
Send list message · 4 services
Assign to team based on choice
  • Drag-and-drop flow builder
  • Branching, conditions, custom variables
  • List, button and template messages
  • Working-hours and holiday auto-replies
See the flow studio
03 / API

Developer API

Send OTPs, order confirmations, shipping updates and marketing messages from your existing CRM, ERP or e-commerce store — through a single REST endpoint.

POST /v1/messages cURL Node
// Send an order confirmation await rabtello.send({ to: "+971501234567", template: "order_confirmed", vars: { order: "#4821", eta: "Tue 12 May" } })
  • REST + Webhooks · OpenAPI spec
  • Templates, media, interactive messages
  • Idempotent, with delivery receipts
  • Rate limits and quotas you control
Read the docs
~98%
WhatsApp open rate — industry benchmark
< 24h
Onboarding target for your first number
24/7
Flows reply when your team is offline
0
Lock-in — your number stays yours
Security & governance

Enterprise-grade controls.
From day one.

PII masking, audit logs, IP allowlists, SSO via SAML and SCIM provisioning. Your customer data stays inside the conversation, not pasted into a screenshot.

ISO 27001-aligned GDPR-ready SOC 2 · planned PII masking SSO & SCIM
Customer · 14:01My Emirates ID is 784-****-7651
Agent · 14:02OTP sent to +971 50***-***12
Customer · 14:04Account ****4321 — verified ✓
Agent · 14:05Email confirmation to r*****@gmail.com
Customer · 14:08DOB **/**/1992
System · 14:09Reference TXN-*****-4892
Illustrative preview · PII masking in action

Turn WhatsApp into your fastest-growing channel.

Book a 20-minute demo. We'll show you Rabtello on a real number, with your data, and answer every question your team has.

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