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Use cases

Teams that already
live on WhatsApp.

From two-person founding teams to full contact centres — Rabtello is built to run customer conversations for teams of any size. Early access is open.

Built for every team that runs on WhatsApp — from D2C to fintech.
D2C Retail ◆ Fintech logistics. EDTECH ▲ Agencies saas/
Playbooks

What you can run from day one.

PLAYBOOK · D2C & RETAIL

Collapse triage from shared handsets into one inbox. Inbound messages become tickets, route to the right agent, and order updates go out automatically through Flows.

1
Inbox per number
24/7
Auto-replies via flows
CX
For support teams
Shared inbox · Tickets · Flows
PLAYBOOK · FINTECH & LENDING

Move sensitive conversations onto WhatsApp without losing control. PII masking keeps identifiers out of agent view, and every message lands in an exportable audit log.

PII
Masked by default
100%
Messages audit-logged
OPS
For operations teams
PII masking · Audit logs
PLAYBOOK · SAAS & B2B

Stop losing leads in personal WhatsApp Web sessions. Route every lead through one workspace, sync conversations into your CRM over the API, and attribute pipeline to the channel.

API
Sync to your CRM
0
Chats on personal phones
SLS
For sales teams
Routing · CRM sync · Analytics
Industries

Built for the way modern teams work.

D2C & e-commerce

Order updates, abandoned-cart recovery, post-purchase upsell, returns & exchange flows.

$

Fintech & lending

KYC collection, OTP delivery, loan status updates, with PII masking and audit-grade logs.

Healthcare

Appointment reminders, lab reports, prescription pickup — privacy-first governance.

Education

Admissions outreach, parent-teacher comms, fee reminders, batch announcements.

Travel & hospitality

Booking confirmations, check-in instructions, concierge, loyalty programme updates.

SaaS & B2B

SDR outreach, demo booking, customer success check-ins, renewal nudges.

Logistics

Live tracking, delivery confirmations, COD verification, driver coordination.

Real estate

Listing inquiries, site-visit booking, document collection, buyer drip campaigns.

Become our first case study.

Share your use case on a 20-minute call. We'll show you exactly how Rabtello fits — and the playbook we'd recommend for your industry.